Harassment at work: what to do?

Workplace harassment can take many forms: unwelcome comments, threats, exclusion, or repeated unwanted advances. It is not your fault, and in many countries it is against the law. Taking structured steps helps protect your wellbeing and your rights.

What counts as harassment?

Harassment is unwelcome conduct that creates a hostile or intimidating work environment. It can be based on sex, race, age, disability, religion, or other protected characteristics, but it can also be general bullying. It may be verbal, written, physical, or online. You do not need to prove intent: what matters is how the behaviour affects you.

Step by step: what to do

1. Document everything. Keep a detailed log: date, time, location, what happened, who was involved, and any witnesses. Save emails, messages, and screenshots. Store copies outside work systems, for example on a personal email account or a printed file at home.
2. Review your employer's policy. Most organisations have an anti-harassment or grievance policy. It explains how to report and what support is available. Follow it, but you can also ask for a copy if you cannot find it.
3. Report internally. Tell your manager, HR, or a designated person. Put your complaint in writing and keep a copy. Be specific: include dates, examples, and the impact on your work. Ask what steps will be taken and when you can expect a response.
4. Seek support. Talk to a trusted colleague, a union representative, or an employee assistance programme if available. They can help you decide next steps and provide emotional support.
5. Consider external options. If internal reporting does not stop the harassment or you fear retaliation, you may be able to file a complaint with a workplace rights agency or consult a lawyer. Deadlines can apply, so act promptly.

What NOT to do

• Do not ignore it and hope it will stop. Unchecked harassment often continues.
• Do not confront the harasser alone if you feel unsafe or if the behaviour is threatening.
• Do not delete messages or evidence, even if they are upsetting.
• Do not wait too long: legal time limits can be short.
• Do not blame yourself. Harassment is about the behaviour of others, not about you.

When to seek professional help

If you experience threats, physical contact, stalking, or severe distress, contact local emergency services or the police. For legal advice, consult a lawyer or a free legal advice service. If your mental health is affected, speak to a doctor or a mental health professional.

Protecting yourself

Keep records of all meetings and communications about your complaint. Note any changes to your workload, schedule, or treatment that could be retaliation. Retaliation for reporting harassment is often illegal, so document it.

Remember: this is general information, not legal advice. Laws vary by country and region. For advice on your specific situation, consult a qualified professional.