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Emergency guide — France

Français · EUR

Emergency numbers

Numbers are listed from official public sources and may change. Always confirm with local authorities and save the ones relevant to you.

Police

Fire

18 (Pompiers)

Medical

15 (SAMU)

General

112

Numbers, verified providers and guides for each situation type in France.

Lost, stolen or need a replacement? Official procedures.

Carte d’identité / passeport

Pre-demande online then mairie appointment
Official procedure
Permis de conduire

Duplicate and exchange via ANTS
Official procedure
Carte Vitale (health card)

Lost/stolen declaration on ameli.fr
Official procedure
Acte de naissance

Free certified copy by commune of birth
Official procedure

15 SAMU for medical, 17 police, 18 pompiers — 112 works everywhere in Europe.
Météo-France colour vigilance maps (green/yellow/orange/red) drive official warnings.
Lost ID or passport: start the pre-demande on ANTS.fr, then book a mairie slot.
Pharmacies are the best first stop for minor health issues — they advise for free.

FR-Alert (geolocated government alerts) + Météo-France Vigilance

Assistance is included in most French car insurance policies — the green insurance card lists the 24/7 number.

Call 116 117 for the permanence de soins, SOS Médecins on 36 24 for home visits, or 15 for emergencies.

Floods (Sud-Est cévenol episodes, autumn): never enter a flooded underpass.
Heatwaves (canicule): registre communal registers vulnerable people — call 15 if needed.
Forest fires (Mediterranean, summer): massif closures in high wind.
Mountain risks (avalanche, storms): check vigilance maps before leaving.

Trusted government source for administrative procedures.

See all providers in France